Shipping Policy

📍 Processing Time

All orders are processed within 1 to 3 business days after payment confirmation.
Please note that during peak periods or promotions, processing times may be slightly longer.

🇨🇦 Shipping within Canada

We offer delivery throughout Canada, including Quebec.
Delivery usually takes 2 to 7 business days, depending on the destination and the carrier.

🌎 International Shipping

We also ship internationally.
Delivery times vary depending on the country and customs procedures, generally between 7 to 15 business days.

💌 Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package at any time.

📦 Shipping Fees

Shipping fees are automatically calculated at checkout based on your location and the weight of your order.
Free shipping may be offered during special promotions or for orders over a certain amount.

⚠️ Delays and Responsibilities

Zeena Beauty is not responsible for shipping delays caused by the carrier, customs, or incorrect address information provided by the customer.
Please make sure your delivery details are correct before confirming your order.

🪶 Eco-Friendly Packaging

In keeping with our eco-responsible commitment, we use minimal and reusable packaging designed to protect your jewelry while reducing waste.

Thank you for choosing Zeena Beauty, a Montreal-based Quebec brand dedicated to offering elegant, durable, and sustainable jewelry.